Privacy Policy

Our Commitment to Your Privacy

Welcome to Firstpremises!

We take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information that we gather from you when you visit our website.   

Comments

When visitors leave comments on our site, we collect the information shown in the comments form, including the visitor’s name (optional), email address (optional), and website (optional). We also collect the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you use it for your profile picture. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.   

Media

If you upload images to the website, we recommend you avoid uploading images with embedded location data (EXIF GPS) included. Visitors can download and extract any location data from images on the website.

Cookies

We use cookies to improve your experience on our website. Cookies are small text files that are stored on your device when you visit a website. They allow us to remember your preferences and actions for a certain period of so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.   

Here are the different types of cookies we use:   

  • Session Cookies: These cookies are temporary and are deleted when you close your browser.
  • Preference Cookies: These cookies help us remember your preferences, such as your preferred language or display settings.
  • Login Cookies: These cookies allow us to recognize you when you log in to our website so you don’t have to keep entering your login information every time.
  • Comment Cookies: These cookies allow you to save your name, email address, and website in cookies for your convenience so you don’t have to fill in your details again when you leave another comment.

You can control or disable cookies through your browser settings. However, please note that disabling cookies may limit your ability to use certain features of our website.   

Embedded Content

Articles on this site may include embedded content from other websites, such as videos, images, articles, etc. This embedded content behaves in the same way as if the visitor has visited the other website.   

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.   

Who We Share Your Data With

We will only share your personal information with third parties when necessary, such as:

  • To comply with legal or regulatory requirements.
  • To protect the security or integrity of our website.
  • To provide customer support.

We will never sell or share your personal information with third parties for marketing purposes without your consent.

How Long We Retain Your Data   

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.   

For users who register on our website (if applicable), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.   

Your Rights Over Your Data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.   

Where Your Data is Sent

Visitor comments may be checked through an automated spam detection service.

1. Information We Collect

We may collect the following types of information from users:

1.1 Personal Information

  • Name
  • Contact details (email address, phone number, etc.)
  • Property ownership documents (if applicable)

1.2 Non-Personal Information

  • IP address
  • Browser type and version
  • Device information
  • Cookies and usage data

1.3 User-Generated Content

  • Property listings (photos, descriptions, etc.)
  • Messages exchanged through the platform

2. How We Use Your Information

We use the collected information for the following purposes:

  • To create and manage user accounts.
  • To facilitate property listing and search functionality.
  • To communicate with users regarding inquiries, listings, and support.
  • To improve website functionality and user experience.
  • To send promotional or marketing materials (you can opt out at any time).
  • To comply with legal obligations.

3. Sharing of Information

We may share your information with:

3.1 Third Parties

  • Service providers who assist in website operations (e.g., hosting, analytics).
  • Legal authorities if required by law.

3.2 Other Users

  • Property owners, buyers, tenants, or agents may view your contact details if you consent to share them for transaction purposes.

We do not sell or rent your personal information to third parties.


4. Cookies and Tracking Technologies

We use cookies to enhance your experience on our platform. These cookies:

  • Help remember user preferences.
  • Track website performance and analytics.

You can manage or disable cookies through your browser settings.


5. Data Security

We implement industry-standard security measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute data security. Users are advised to safeguard their account credentials.


6. User Rights

You have the following rights regarding your data:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request corrections to inaccuracies in your data.
  • Deletion: Request deletion of your data, subject to legal obligations.
  • Opt-Out: Opt out of marketing communications.

To exercise these rights, contact us at info@firstpremises.com.


7. Retention of Data

We retain user data only as long as necessary for the purposes outlined in this policy, or as required by law.


8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies.


9. Children’s Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from minors.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@firstpremises.com.   

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